Here, you should see the device that you own or owned previously. Go to Settings > General > Storage & iCloud Usage and then tap “Manage Storage”. Whenever you have a storage problem in iCloud, the first thing you should do is delete some of the old iCloud backups on the device, The following are some of them: Delete Old Phone Backups If you see a different number than the one you see when you go to Settings > Your Name > iCloud > Storage, then you should contact Apple to get some assistance.Įven while you wait for Apple to get back to you, there are still some things that you can do to make some room in your iCloud Storage. You can verify this problem is actually happening to your device by checking iCloud usage in the iCloud Drive on macOS or in the iCloud Drive App. But this might not be likely since iMessage messages are stored on the device and can be removed in iOS if you back up and restore an iPhone. Some people also think that this issue might be related to the way iCloud stores iMessage. When the iCloud Photo Library is enabled, photos and videos deleted on the device will remain in iCloud for up to 30 days before they are deleted even after the sync has been disabled. This is the only way to explain why this problem is reported by only a few users.Īnother way to explain the disparity is with the way that Apple stores photos and videos. One of the possible reasons this could happen is a disparity in the way that Apple accounts for what is being stored and what it reports has been stored in your account.
Why iCloud Says Not Enough Storage When There Is In this article, we will take a look at the reasons why iCloud may be saying you don’t have enough storage but there is, and what you can do about it.
This can be a particularly big problem when all you have is 5GB of free storage and iCloud keeps telling you that more than 3GB is used up. We’ve seen a number of people complain about their iCloud storage seemingly taken up by invisible data.